“The world needs powerful examples of possibility,” says Bougie. “All of the companies that I now work with are examples of responsible business—and responsible business, by the way, doesn’t mean lack of shareholder value,” she explains. “In fact, quite the opposite: it means creating more value for all stakeholders over time.”
Possibility is something Bougie has long been able to see before others. At 16, she set her sights on Santa Clara, with a plan to study at the Leavey School of Business and the Retail Management Institute. After graduation, she worked at San Francisco-based Gap Inc. for more than a decade before moving on to Patagonia, and then Nike where she spent another 10 years leading retail and merchandising. Bougie made the leap to then-budding Stitch Fix in 2013.
Values like sustainability and social justice, fortified by the scaling power of data science, are what Bougie believes brands and businesses must embrace to achieve durability, resilience and customer resonance.
“I suppose the problem is in the solution, and the solution is in the problem,” says Bougie about the challenges facing retailers today. “After all, isn’t opportunity the flip side of risk?”